





Chief Guest Dr. Mary Teopista (Center), Amb. Francis Butagira, Registrar General Ms. Mercy K. Kainobwisho and URSB board members pose for a photo at the URSB ISO Certification External Stakeholders celebration
Hon. Nobert Mao congratulates the Registrar General, Ms. Mercy K. Kainobwisho, and Board member, Ms. Lydia A. Sekkabira on the ISO 9001:2015 certification milestone
Mr. Hamidu Tumuhimbise, a senior Registration Officer, attends to a client during the UEB claimants exercise at the Uganda Business Facilitation Center, Kololo
A delegation from PACRA led by the Deputy Registrar Mr. Chewe Peter Chilufya (Center) visited URSB for a 3 days benchmarking visit on the Intellectual Property Registry on how systems operate, the digital improvements implemented and how these reforms contribute to reduced turnaround time
A delegation from UNOC visits URSB to benchmark on the Digital Transformation Journey.
Director General WIPO Mr. Daren Tang, Minister of Justice Hon. Nobert Mao, The Registrar General Ms. Mercy K. Kainobwisho, URSB Board members a delegation from WIPO pause for a photo at the Uganda Business Facilitation Center during the DG’s mission to Uganda

URSB, BRELA to explore staff exchange programme
Uganda Registration Services Bureau (URSB) and the Business Registration and Licensing Agency (BRELA) of Tanzania have proposed the implementation of a staff exchange programme between the two entities aimed at exposing staff to best practices and cultures from different jurisdictions.
The proposal was made by Mr. Godfrey Nyaisa, CEO of BRELA, during a courtesy visit to URSB on Thursday 3rd April 2025. Mr. Nyaisa expressed his appreciation to the management and staff of URSB for the transformation registered so far, adding that URSB was a clear example of how public institutions can be efficiently run to provide services.
He noted URSB’s all-digital, all-online strategy that incorporated digital and online tools in its operations as a key success factor for driving efficiency. He noted that it was important for the sister institutions in the East African Community to establish a joint working group as a means to improve collaboration and knowledge sharing.
The Board Secretary, Ms. Carol Egesa, who represented the Registrar General, thanked Mr. Nyaisa for taking time to visit URSB saying it was a clear testimony of the cordial working relationship between URSB and BRELA.
She welcomed the proposal for the staff exchange programme and pledged to present it to management for consideration. She informed Mr. Nyaisa that URSB is always exploring avenues to improve service delivery and agencies such as BRELA were key and reaffirmed URSB’s readiness for collaboration.