





Chief Guest Dr. Mary Teopista (Center), Amb. Francis Butagira, Registrar General Ms. Mercy K. Kainobwisho and URSB board members pose for a photo at the URSB ISO Certification External Stakeholders celebration
Hon. Nobert Mao congratulates the Registrar General, Ms. Mercy K. Kainobwisho, and Board member, Ms. Lydia A. Sekkabira on the ISO 9001:2015 certification milestone
Mr. Hamidu Tumuhimbise, a senior Registration Officer, attends to a client during the UEB claimants exercise at the Uganda Business Facilitation Center, Kololo
A delegation from PACRA led by the Deputy Registrar Mr. Chewe Peter Chilufya (Center) visited URSB for a 3 days benchmarking visit on the Intellectual Property Registry on how systems operate, the digital improvements implemented and how these reforms contribute to reduced turnaround time
A delegation from UNOC visits URSB to benchmark on the Digital Transformation Journey.
Director General WIPO Mr. Daren Tang, Minister of Justice Hon. Nobert Mao, The Registrar General Ms. Mercy K. Kainobwisho, URSB Board members a delegation from WIPO pause for a photo at the Uganda Business Facilitation Center during the DG’s mission to Uganda

Time management and accountability paramount – Deputy Registrar General
The Deputy Registrar General, Mr. Alex Anganya, has equated the Directorate of Finance and Administration (DFA) to an engine that keeps the Uganda Registration Services Bureau (URSB) moving alongside key players. He applauded the Directorate for its contributions, emphasising that DFA is a critical pillar of the institution.
Mr. Anganya made these remarks during the directorate’s quarterly meeting on Friday at UBFC in Kololo, which aimed to review their performance, discuss administrative developments, and strategise for the upcoming quarter.
He highlighted time management as a crucial area that requires improvement. “I arrived here early and there were only a few people. It made me wonder if this is the engine we are working with,” he said, to which the Director Finance and Administration responded that there were actually 50% staff in attendance. Mr. Anganya retorted that 50% was not good enough.
“It is a once-in-a-quarter meeting so why can’t we make 100% in three months,” the DRG said, adding that success can only be achieved if members have time discipline.
He also addressed pressing concerns that were highlighted, particularly the issue of staff in the records unit whose contracts are soon to end, which has created uncertainty among employees. He acknowledged the seriousness of this matter and urged the directorate to find an appropriate resolution to ensure stability in service delivery.
On the other hand, Mr. Anganya expressed dissatisfaction with the second quarter report, citing delays in the accountability process.
He urged teams to focus on implementing planned activities and made it clear that funds without proper accountability would not be paid. He concluded his remarks by rallying the team to take their roles seriously and ensure commitment to financial accountability.
He also acknowledged the efforts of regional offices, assuring them of continued support from the headquarters.