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On 13th March 2025, diplomats, government officials, and business leaders convened at Uganda Business Facilitation Centre to champion reforms, strengthen global partnerships, and promote Uganda as a top investment destination.
On 12th March 2025, at the Uganda Business Facilitation Center in Kololo, the Registrar General and the Presidential Adviser on Creatives discussed boosting creative sector monetization through improved stakeholder coordination and URSB reforms ahead of World Intellectual Property Day.


Nakyobe commends URSB for transforming registration services
The Head of Public Service and Secretary to the Cabinet, Ms. Lucy Nakyobe Mbonye, praised the Uganda Registration Services Bureau (URSB) for its strategic efforts in modernising and streamlining registration services in the country.
Ms. Nakyobe led a high-level delegation of permanent secretaries and officials from the Chandler Institute of Governance in Singapore on a learning visit to URSB last week. The team received a guided tour of the Uganda Business Facilitation Centre (UBFC) to witness the advancements in service delivery first-hand.

During the visit, URSB officials from various directorates highlighted the mandate, innovations, and reforms that have transformed registration services. These initiatives have significantly improved efficiency, automation, and accessibility.
In her remarks, Ms. Nakyobe emphasised the importance of adopting technology-driven solutions to enhance service delivery across government ministries.
“Starting today, I have decided that the key performance indicator for permanent secretaries in the financial year 2025/26 will be re-engineering and automation within their respective ministries,” she announced. “As leaders in public service, we must implement systems that simplify processes and enable citizens to access services quickly and efficiently.”
The permanent secretaries expressed their commitment to exploring turnaround strategies that could help them implement these successful practices in their ministries.
They actively engaged with the URSB officials, asking questions about business registration, copyright, and intellectual property.