ISO CERTIFICATION

Chief Guest Dr. Mary Teopista (Center), Amb. Francis Butagira, Registrar General Ms. Mercy K. Kainobwisho and URSB board members pose for a photo at the URSB ISO Certification External Stakeholders celebration

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URSB, Citi Bank Explore Areas for Collaboration

The Uganda Registration Services Bureau (URSB) and Citi Bank Uganda are exploring areas of collaboration to support business formalisation, digital services and improved access to finance.

This was discussed during a courtesy visit by Citi Bank Uganda led by the Chief Executive Officer, Ms. Sarah Apapta, to URSB on Wednesday, 22 July 2026, at the Uganda Business Facilitation Centre, Kololo.

Welcoming the delegation, Registrar General, Ms. Mercy K. Kainobwisho, highlighted the Bureau’s role in business registration, intellectual property, receivership, security interests in movable property and other registries.

She noted that URSB collected approximately UGX 80.6 billion in the 2025/26 financial year, the highest amount recorded by the institution. She also highlighted the Bureau’s digital services, which allow businesses to register and file online, make payments electronically and enable non-resident investors to register businesses remotely.

Ms. Kainobwisho said efficient registration and licensing are important to investment decisions and the ease of doing business. She also highlighted ongoing investments in ICT infrastructure to ensure reliable access to URSB’s online services.

Ms. Apapta said Citi Bank had operated in Uganda since 1999 and welcomed the improvements at URSB. She noted that the bank serves multinationals, Government, large local companies and other institutional clients.

The two institutions agreed to explore areas including cash management, foreign exchange, capacity building and registry integration. A joint team will be formed to assess Citi Bank’s solutions and identify areas that can support URSB’s operations within Government banking frameworks.