QMS LAUNCH

The QMS launch, held at the Uganda Business Facilitation Centre, was led by the Registrar General, Ms. Mercy K. Kainobwisho, who reaffirmed URSB’s commitment to excellence and continuous improvement in service delivery.

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Registrar General’s Poem Honors the Soul of Public Service

In a stirring and deeply reflective moment, Registrar General Ms. Mercy K. Kainobwisho delivered a powerful poem during the URSB Got Talent Show that captured the essence of public service, not as a profession, but as a calling rooted in purpose, humility, and impact.

Her moving words resonated with the audience, offering both recognition and inspiration for those who serve behind the scenes.

Titled “The Spirit of Public Service,” the Registrar General’s poem reminded staff that public service is more than job titles, roles, or salaries; it is a sacred duty to touch lives, both seen and unseen, with integrity, consistency, and compassion.

“It’s not about the RG or the commissioner,” she recited.

“It’s all about touching lives, the lives you know and the lives you don’t know. Quietly, respectfully, daily and daily.”

In her poetic tribute, Ms. Kainobwisho paid homage to past public servants, the unsung pioneers who typed on dusty typewriters in forgotten offices, building order from chaos. She praised their efforts as the foundation for the digital transformation now defining institutions like URSB.

She emphasized that every document registered, from a business license to an intellectual property certificate, represents more than just a transaction; it represents a dream protected, a future secured, or a livelihood preserved.

Her message was clear: the legacy of public service is not just found in systems, databases, or forms, but in the dignity and destiny of every citizen served.