





Chief Guest Dr. Mary Teopista (Center), Amb. Francis Butagira, Registrar General Ms. Mercy K. Kainobwisho and URSB board members pose for a photo at the URSB ISO Certification External Stakeholders celebration
Hon. Nobert Mao congratulates the Registrar General, Ms. Mercy K. Kainobwisho, and Board member, Ms. Lydia A. Sekkabira on the ISO 9001:2015 certification milestone
Mr. Hamidu Tumuhimbise, a senior Registration Officer, attends to a client during the UEB claimants exercise at the Uganda Business Facilitation Center, Kololo
A delegation from PACRA led by the Deputy Registrar Mr. Chewe Peter Chilufya (Center) visited URSB for a 3 days benchmarking visit on the Intellectual Property Registry on how systems operate, the digital improvements implemented and how these reforms contribute to reduced turnaround time
A delegation from UNOC visits URSB to benchmark on the Digital Transformation Journey.
Director General WIPO Mr. Daren Tang, Minister of Justice Hon. Nobert Mao, The Registrar General Ms. Mercy K. Kainobwisho, URSB Board members a delegation from WIPO pause for a photo at the Uganda Business Facilitation Center during the DG’s mission to Uganda

Accounting Officers urged to align agency performance with national priorities
Government agencies have been encouraged to strengthen results-driven leadership and align their work more closely with national development priorities following a productive 5th Heads of Government Agencies (HOGA) meeting held on 28 January 2026 at Uganda Communications Commission House in Bugolobi.
Chaired by the Deputy Head of Public Service in charge of Performance and Service Delivery at the Office of the Prime Minister, Ms Jane K. Mwesiga, the meeting was attended by chief executive officers and accounting officers to review institutional performance, exchange best practices, and strengthen collective accountability across government.
Ms Mwesiga urged heads of agencies to draw guidance from the President’s recent victory thanksgiving address, emphasising that the seventh term calls for innovation, responsiveness, and a clear shift from “business as usual.”

Contributing to the discussions, the Deputy Registrar General, Mr Alex Anganya, who represented the Registrar General, presented updates from the Justice, Law and Order Sector (JLOS) cluster. He outlined ongoing efforts to strengthen systems, including capacity building on the monitoring and evaluation (M&E) framework, progress in strategic planning, and measures to address resource constraints within newly established departments at the Uganda Registration Services Bureau (URSB).
Mr Anganya reported positive milestones at URSB, noting that the Bureau’s Service Delivery Standards are at the validation stage, while implementation of the Human Capital Management (HCM) system is planned for the 2026/27 financial year. He added that URSB’s commitment to quality service delivery was recently affirmed through the attainment of a quality management certification in December 2025.

Commending these efforts, Ms Mwesiga applauded URSB for its consistency and service excellence, and announced that the HOGA Secretariat would roll out additional training on the web-based M&E system to further support agency performance across government.