





Chief Guest Dr. Mary Teopista (Center), Amb. Francis Butagira, Registrar General Ms. Mercy K. Kainobwisho and URSB board members pose for a photo at the URSB ISO Certification External Stakeholders celebration
Hon. Nobert Mao congratulates the Registrar General, Ms. Mercy K. Kainobwisho, and Board member, Ms. Lydia A. Sekkabira on the ISO 9001:2015 certification milestone
Mr. Hamidu Tumuhimbise, a senior Registration Officer, attends to a client during the UEB claimants exercise at the Uganda Business Facilitation Center, Kololo
A delegation from PACRA led by the Deputy Registrar Mr. Chewe Peter Chilufya (Center) visited URSB for a 3 days benchmarking visit on the Intellectual Property Registry on how systems operate, the digital improvements implemented and how these reforms contribute to reduced turnaround time
A delegation from UNOC visits URSB to benchmark on the Digital Transformation Journey.
Director General WIPO Mr. Daren Tang, Minister of Justice Hon. Nobert Mao, The Registrar General Ms. Mercy K. Kainobwisho, URSB Board members a delegation from WIPO pause for a photo at the Uganda Business Facilitation Center during the DG’s mission to Uganda

Registrar General’s Poem Honors the Soul of Public Service
In a stirring and deeply reflective moment, Registrar General Ms. Mercy K. Kainobwisho delivered a powerful poem during the URSB Got Talent Show that captured the essence of public service, not as a profession, but as a calling rooted in purpose, humility, and impact.
Her moving words resonated with the audience, offering both recognition and inspiration for those who serve behind the scenes.
Titled “The Spirit of Public Service,” the Registrar General’s poem reminded staff that public service is more than job titles, roles, or salaries; it is a sacred duty to touch lives, both seen and unseen, with integrity, consistency, and compassion.
“It’s not about the RG or the commissioner,” she recited.
“It’s all about touching lives, the lives you know and the lives you don’t know. Quietly, respectfully, daily and daily.”
In her poetic tribute, Ms. Kainobwisho paid homage to past public servants, the unsung pioneers who typed on dusty typewriters in forgotten offices, building order from chaos. She praised their efforts as the foundation for the digital transformation now defining institutions like URSB.
She emphasized that every document registered, from a business license to an intellectual property certificate, represents more than just a transaction; it represents a dream protected, a future secured, or a livelihood preserved.
Her message was clear: the legacy of public service is not just found in systems, databases, or forms, but in the dignity and destiny of every citizen served.