Reports to: Manager, Network Administration

Job Purpose

To support Local Area Networks, Wide Area Networks, Internet and intranet systems, and network segments.

Key Responsibilities

  • Installs and ensures functionality of IT hardware and software
  • Fixes faulty and escalating hardware problems
  • Monitors the performance of information network system i.e. Local Area Networks (LAN) or Wide Area Networks (WAN), email intranet and informs the Manager, Network Administration accordingly
  • Maintains server rooms in a tidy manner and ensure that devices and network points are properly identified with labels.
  • Carries out and document the quarterly tests of the Business Continuity Plan (BCP).
  • Runs End-Of-Day (EOD) and End-Of-Month (EOM) processing.
  • Carries out staff training in Networking, Software and Hardware.
  • Performs any other duties that may be assigned from time to time by the Manager, Network Administration

Person specifications

  • An Honors’ degree in Computer Science or Information Technology or Information Systems or a related discipline from a recognized institution
  • Recognized professional ICT qualifications in networking such as CCNA and CCNP will be required
  • At least three years of relevant work experience 1 of which should have been at supervisory level
  • Working knowledge of LAN and WAN topologies and architecture, including Multi VLAN architecture. Must be able to construct, operate and maintain LAN and WAN Networks. A complete knowledge of Gigabit and Ethernet topology interfacing with network IP phone systems. Must be able to research and solve associated problem.
  • A complete knowledge of network equipment such as switches, routers, hubs, and associated equipment and how to construct and maintain networks. Must also have a working knowledge of the software control systems for networks.